Last updated: May 4, 2026

Gulnihal Jewels (“we,” “us,” “our”) operates this website and provides related services, including product browsing, purchasing, and customer support (collectively, the “Services”). Our store is powered by Shopify, which enables us to offer a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services. By using our website, you agree to the practices described below.

1. Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you.

Depending on how you interact with our website, we may collect:

a. Contact Information

Name, billing and shipping address, phone number, and email address.

b. Payment Information

Credit/debit card details (processed securely via third-party providers), transaction details, and payment confirmations.

c. Account Information

Username, password, preferences, and saved items.

d. Order & Shopping Data

Items viewed, added to cart, or purchased, and order history including returns and exchanges.

e. Communications

Messages you send us such as customer support inquiries or feedback.

f. Device & Technical Information

IP address, browser type, device details, cookies, and tracking technologies.

g. Usage Data

Pages visited, time spent on the website, and interaction patterns.

2. How We Collect Information

We collect your data through direct interactions such as placing orders, creating accounts, or contacting us; automated technologies like cookies and analytics tools; service providers such as Shopify; and third-party partners for marketing or analytics.

3. How We Use Your Information

We use your personal information to provide our services by processing and delivering orders, managing your account, handling returns and refunds, and personalizing your shopping experience.

We also use it to improve your experience by recommending jewelry based on your preferences and optimizing website performance.

For marketing and promotions, we may send emails or offers and display relevant advertisements. You can unsubscribe from marketing communications at any time.

We use your information for security and fraud prevention to detect suspicious activity and protect your account.

We may also use your information to comply with legal obligations and respond to lawful requests.

4. Sharing Your Information

We may share your data with Shopify as our e-commerce platform, service providers such as payment processors and shipping partners, marketing partners for advertising purposes, and legal authorities when required by law.

We do not sell your personal information.

5. Shopify & Third-Party Processing

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to operate and improve the platform, provide analytics and fraud protection, and enable personalized advertising.

6. Cookies & Tracking Technologies

We use cookies to remember your preferences, keep items in your cart, analyze website traffic, and deliver personalized advertisements. You can manage cookies through your browser settings.

7. Your Rights

Depending on your location, you may have rights to access your data, correct inaccurate information, request deletion, receive a copy of your data, and opt out of marketing or targeted advertising.

To exercise your rights, contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Data Security

We take reasonable measures to protect your data, but no system is completely secure. Please avoid sharing sensitive information through unsecured channels.

10. Children’s Privacy

Our website is not intended for individuals under 16, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. International Data Transfers

Your information may be processed outside your country, including by Shopify and its partners, in accordance with applicable laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions or wish to exercise your rights, please contact us:

Gulnihal Jewels
Email: gulnihaljewels@gmail.com